Top 3 Takeways:

• User Feedback on their actions — using go helps them and others
• Show sources — who recommended, how they get numbers
• Increase trust by showing last refresh dates

To Research Deeper

• What is Overture? https://www.thestreet.com/technology/big-tech-working-to-change-mapping-industry#:~:text=More than 40%25 of smartphone,%2C compared to Google's 70%25.

Market Share

• hit 1 billion users in 2012 https://www.youtube.com/watch?v=HMBJ2Hu0NLw&t=2930s

• 70% of the market for google maps https://www.wsj.com/articles/the-businesses-where-google-is-biggest-and-the-ones-where-it-isnt-11603293145

  

• Stats of Google Maps vs Apple Maps https://www.justinobeirne.com/how-many-people-use-google-maps-compared-to-apple-maps

• Stats of google maps from inception till now https://www.enterpriseappstoday.com/stats/google-maps-statistics.html

• Number 1 in the app store in USA, 4.7 stars with 6.3 million ratings

• Porter’s 5 forces in design https://www.interaction-design.org/literature/article/porter-s-5-forces-model-design-in-context-understand-the-market

Competitors for Public Transit

https://www.reddit.com/r/privacy/comments/14mn9qh/alternative_to_google_maps_for_public/

• Citymapper - no driving features, public transport or walking https://citymapper.com/

  • new car sharing feature for certain areas https://citymapper.com/news/833/a-new-mode-of-transport-car-sharing

  • comments from reddit about how citymapper > google maps https://www.reddit.com/r/nyc/comments/pfs42s/psa_the_citymapper_app_gives_a_much_more_accurate/

  • aquired by via in March 2023 https://ridewithvia.com/news/via-acquires-citymapper-to-expand-its-end-to-end-transittech-solution

  • Live public transport data https://citymapper.com/news/2636/live-traffic-predictions-for-buses-and-trams

    

  • Live traffic for citymapper started in 2017 https://medium.com/citymapper/using-data-to-figure-out-traffic-d6b1262589